Return Policy
General
What is your guarantee policy?
Where do you deliver?
How long will it take to receive my order?
How do I dispose of The Zero Project packaging?
Our pouches are made from recyclable and biodegradable materials.
If your local council supports compostable packaging, you can add it to your compost bin; otherwise, dispose of it in your general waste — it will still break down faster than traditional plastic.
We’re also working toward home-compost certification and kerbside recycling compatibility to make disposal even easier.
Laundry Detergent Tablets
Are the ingredients biodegradable?
Yes — all surfactants and supporting agents in our tablets are readily biodegradable in accordance with OECD testing standards.
Wherever possible, we use plant-derived, naturally sourced ingredients that break down safely in the environment without harming aquatic life.
Are the tablets safe for septic tanks?
Absolutely. The Zero Project tablets are septic-safe and grey-water friendly.
The biodegradable ingredients break down naturally, ensuring your system — and the environment — stays healthy.
How many tablets do I use per wash?
What is the optimal temperature for washing
How should I store the tablets to keep them fresh?
TBC
Do they work for front-load and top-load machines
Do they remove tough stains like coffee, wine, or grass
Are they safe for coloured clothing
Dishwasher Detergent Tablets
Do the tablets work in all dishwasher brands and models?
Are the tablets safe for septic tanks?
Absolutely. The Zero Project tablets are septic-safe and grey-water friendly.
The biodegradable ingredients break down naturally, ensuring your system — and the environment — stays healthy.